Store Policy and Disclaimer
Processing Time
At Happi 2B Natural all orders are freshly made to order. Please allow 7-10 days for processing. During Holiday times are processing time can take from 10-14 days. If there are any delays or changes, we will keep you posted. Once your order has been placed, you will receive a confirmation email and once shipped, you'll receive your tracking number. All of our orders are shipped via USPS.
Lost/Stolen or Damaged Packages
If items are damaged, please file a claim immediately with the carrier (USPS) for a refund. We are not responsible for lost or stolen packages. Please make sure the correct address is listed at the time you place your order. If tracking shows your package has been delivered and you did not receive it, please contact USPS to file a claim.
Incorrect Shipping Information
Please insure you are listing the correct and complete address before you place your order. If a package is returned to us from the mail carrier, it will be the purchasers responsibility to pay for shipping to receive your order. We are not responsible for orders that are returned to us, due to an incorrect or incomplete address placed on the order. No refunds will be given due to an incorrect or incomplete address.
At Happi 2B Natural all orders are freshly made to order. Please allow 7-10 days for processing. During Holiday times are processing time can take from 10-14 days. If there are any delays or changes, we will keep you posted. Once your order has been placed, you will receive a confirmation email and once shipped, you'll receive your tracking number. All of our orders are shipped via USPS.
Lost/Stolen or Damaged Packages
If items are damaged, please file a claim immediately with the carrier (USPS) for a refund. We are not responsible for lost or stolen packages. Please make sure the correct address is listed at the time you place your order. If tracking shows your package has been delivered and you did not receive it, please contact USPS to file a claim.
Incorrect Shipping Information
Please insure you are listing the correct and complete address before you place your order. If a package is returned to us from the mail carrier, it will be the purchasers responsibility to pay for shipping to receive your order. We are not responsible for orders that are returned to us, due to an incorrect or incomplete address placed on the order. No refunds will be given due to an incorrect or incomplete address.